[ensembl-dev] Failed to add BAM tracks, .bai present, .bam sorted, need detailed error codes

[Andrew Tikhonov]

Hi Beth,

	It's a different one. I'm putting the files on the file location, however the web multiplexing software randomly routes the requests between 2 physical instances, which have identical but separate files systems, which results in presence of the files in half of the requests and absence in another half. I've moved the files to a more controlled place and added both file successfully. The original file seems to be sorted as well, which is kinda weird because the file sizes slightly differ, although index files are identical.

	As a "would be nice to have" proposal / feedback - would be god to actually see the reason of the error to significantly reduce the investigation / resolution time. Perhaps under a separate "show details" kind of link.

	Thanks for the help. 

Regards,
Andrew



On 2 Nov 2012, at 11:13, Beth Yates wrote:

> Hi Andrew,
> 
> I've just checked the log files and found this
> 
> "Expected Partial Content 206. http://www.ebi.ac.uk/Tools/rcloud/downloads/22_sorted.bam;byterange=0-: 404 Not Found
> 
> Can't get data socket for http://www.ebi.ac.uk/Tools/rcloud/downloads/22_sorted.bam"
> 
> I seem to remember that the last time we saw this error it was a problem with the set up of the server hosting the BAM file. Also ensembl requires a BAM file to be sorted before we will upload it so if one of your files is not sorted you will not be able to display it even when you have fixed the problem with the file server.
> 
> Hope this helps you debug your problem, regards,
> Beth
> 
> 
> On 02/11/12 11:02, Andrew Tikhonov wrote:
>> Dear Ens-dev
>> 
>> 	I'm trying to add these 2 BAM files as BAM tracks and getting errors. the .bai files are there. One of the files is assumed to be unsorted. But I'm not entirely sure as this was brought to us. The sorted files was sorted, but it doesn't display as well. Could someone please check the logs to see the detailed reason the files fail to load/add.
>> 
>> 
>> 	http://www.ebi.ac.uk/Tools/rcloud/downloads/HG00096.bam
>> 	http://www.ebi.ac.uk/Tools/rcloud/downloads/22_sorted.bam
>> 
>> 	Thanks a lot in advance.
>> 
>> Regards,
>> Andrew
>> _______________________________________________
>> Dev mailing list    Dev at ensembl.org
>> Posting guidelines and subscribe/unsubscribe info: http://lists.ensembl.org/mailman/listinfo/dev
>> Ensembl Blog: http://www.ensembl.info/
> 
> 
> _______________________________________________
> Dev mailing list    Dev at ensembl.org
> Posting guidelines and subscribe/unsubscribe info: http://lists.ensembl.org/mailman/listinfo/dev
> Ensembl Blog: http://www.ensembl.info/