The Ensembl dev mailing list (firstname.lastname@example.org) is a forum for users of the Ensembl API, website and data including users maintaining Ensembl mirrors or developing applications based on the Ensembl code. All API/web installation questions, issues, possible bugs or other Ensembl code related queries are appropriate for this forum.
Please keep in mind that many of the users posting here are volunteering their expertise. While help is happily provided, there is an expectation that users will spend the necessary time learning the system from the available documentation.
- Before posting users are encouraged to search the dev list archives at http://lists.ensembl.org/pipermail/dev/. Additional information including specific help for the API and a project FAQ are available at http://www.ensembl.org/info/index.html
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- Ensembl also provides user support via email@example.com.
Questions sent to this address are not sent to the general dev list, but may be used as the basis of FAQ entries, blog posts or other documentation. Please do not send the same issue to both dev and helpdesk.
How to format specific question types:
- If you are posting a question about the Ensembl API, please provide the API version that you are using, which is found via Bio::EnsEMBL::ApiVersion
printf( "The API version used is %s\n", software_version() );
A short code snippet illustrating a problem is normally very useful.
- Questions about installation of an Ensembl web site should include
information about the OS used and any applicable error messages.
- Questions about Ensembl data should include the release number.
Database version can be found in the database name or via the
schema_version entry in the meta table.
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