[ensembl-dev] Ensembl 90 archive site server error
Steve Trevanion
steve at ebi.ac.uk
Sat Mar 31 17:34:02 BST 2018
Hi Thomas,
I have put in a temporary fix for the search archive which I hope will
stand up for a few days. A permanent fix requires action from our
systems team; I have let them know about the issue but it will be next
week before they can look at it.
I doubt that the API problem you are seeing is related to the archive
search issue. Is it a new problem ? Do you also see this if you use the
current (91) version ?
Regards,
Steve
On 30/03/2018 07:00, Thomas Danhorn wrote:
> Dear developers,
>
> When I search for something (e.g. ENSG00000000003) on
> http://aug2017.archive.ensembl.org/ (the Ensembl 90 archive site), I
> get a message on pink background, "Search server failed to respond",
> evn though I get search results like I would expect. The main web site
> and its US mirrors do not give this error message, and neither does
> the archive site for Ensembl 89 (may2017), so this is lilely specific
> to the archive for 90.
>
> When I try do download synonyms for Ensembl genes using version 90 of
> the Perl API, however, it silently fails, i.e. it appears like there
> are no synonyms (even though the gene record on the web site shows
> that there should be some), and I see warnings or errors. I have done
> this for a couple thousand genes. (Interestingly, ENSG00000015479
> does give "ALS21, MPD2, VCPDM" as sysnonyms, but none of the other
> genes do -- different source?) I tried both mouse and human genes,
> and I suspect this issue is related to the error message on the web
> site described above.
>
> I have retried several times (both the web search and Perl API), and
> the problem has persisted for more than 7 hours now, so this does not
> appear to be a momentary glitch. I would greatly appreciate if
> someone could look into this.
>
> Thank you very much,
>
> Thomas
>
> NOTICE: This email message is for the sole use of the intended
> recipient(s) and may contain confidential and privileged information.
> Any unauthorized review, use, disclosure or distribution is
> prohibited. If you are not the intended recipient, please contact the
> sender by reply email and destroy all copies of the original message.
> _______________________________________________
> Dev mailing list Dev at ensembl.org
> Posting guidelines and subscribe/unsubscribe info:
> http://lists.ensembl.org/mailman/listinfo/dev
> Ensembl Blog: http://www.ensembl.info/
More information about the Dev
mailing list