[ensembl-dev] Ensembl 90 archive site server error

Steve Trevanion steve at ebi.ac.uk
Sat Mar 31 17:34:02 BST 2018


Hi Thomas,

I have put in a temporary fix for the search archive which I hope will 
stand up for a few days. A permanent fix requires action from our 
systems team; I have let them know about the issue but it will be next 
week before they can look at it.

I doubt that the API problem you are seeing is related to the archive 
search issue. Is it a new problem ? Do you also see this if you use the 
current (91) version ?

Regards,

Steve


On 30/03/2018 07:00, Thomas Danhorn wrote:
> Dear developers,
>
> When I search for something (e.g. ENSG00000000003) on 
> http://aug2017.archive.ensembl.org/ (the Ensembl 90 archive site), I 
> get a message on pink background, "Search server failed to respond", 
> evn though I get search results like I would expect. The main web site 
> and its US mirrors do not give this error message, and neither does 
> the archive site for Ensembl 89 (may2017), so this is lilely specific 
> to the archive for 90.
>
> When I try do download synonyms for Ensembl genes using version 90 of 
> the Perl API, however, it silently fails, i.e. it appears like there 
> are no synonyms (even though the gene record on the web site shows 
> that there should be some), and I see warnings or errors.  I have done 
> this for a couple thousand genes.  (Interestingly, ENSG00000015479 
> does give "ALS21, MPD2, VCPDM" as sysnonyms, but none of the other 
> genes do -- different source?)  I tried both mouse and human genes, 
> and I suspect this issue is related to the error message on the web 
> site described above.
>
> I have retried several times (both the web search and Perl API), and 
> the problem has persisted for more than 7 hours now, so this does not 
> appear to be a momentary glitch.  I would greatly appreciate if 
> someone could look into this.
>
> Thank you very much,
>
> Thomas
>
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