[ensembl-dev] Vep crashes

[Steve Trevanion]

Hi Andrius,

Sorry to hear you are having problems. This is unrelated to the previous 
issue and is, I suspect, specific to your input file. Given how specific 
I think it is I will address it via the helpdesk tickets you submitted

Regards

Steve

On 19/12/2018 14:35, Andrius Baskys wrote:
> Hi Steve and Anne,
>
> Your fix worked well for about a week or so. VEP now crashes again and 
> a message I get is that it is web server problem. I submitted several 
> requests through Helpdesk but nothing has change and wonder if you 
> could help again, since you already know about this problem.
>
> Thanks!
>
> Andrius
>
>
> Andrius Baskys, MD, PhD
> Ph. (626)-239-8378
>
>
>
>> On Nov 23, 2018, at 03:42, Steve Trevanion <steve at ebi.ac.uk 
>> <mailto:steve at ebi.ac.uk>> wrote:
>>
>> Hi Andrius,
>>
>> We have pushed out the fix and VEP should be working for you now.
>>
>> Regards,
>>
>> Steve
>>
>>
>> On 23/11/2018 10:10, Anne Lyle wrote:
>>> Hi Andrius
>>>
>>> Sorry about your problems with the VEP. It took us some time to 
>>> track down the problem, but we finally have a fix which we will be 
>>> pushing out later today.
>>>
>>> Thank you for your patience
>>>
>>> Anne
>>>
>>>
>>>> On 22 Nov 2018, at 16:10, Andrius Baskys <abaskys at gmail.com 
>>>> <mailto:abaskys at gmail.com>> wrote:
>>>>
>>>>
>>>>     Dear All,
>>>>
>>>>     I wonder if someone can offer a helpful tip regarding the VEP
>>>>     functionality. VEP worked fine until about a week ago. Now it
>>>>     crashes every time when I upload a file bigger than approx. 100
>>>>     kb. VCF files that VEP annotated earlier without a glitch can
>>>>     no longer be annotated.
>>>>
>>>>     Thank you!
>>>>     Andrius Baskys
>>>>     Western University
>>>>     Pomona, California
>>>>
>>>> _______________________________________________
>>>> Dev mailing list Dev at ensembl.org <mailto:Dev at ensembl.org>
>>>> Posting guidelines and subscribe/unsubscribe info: 
>>>> http://lists.ensembl.org/mailman/listinfo/dev
>>>> Ensembl Blog: http://www.ensembl.info/
>>>
>>>
>>> _______________________________________________
>>> Dev mailing listDev at ensembl.org
>>> Posting guidelines and subscribe/unsubscribe info:http://lists.ensembl.org/mailman/listinfo/dev
>>> Ensembl Blog:http://www.ensembl.info/
>> _______________________________________________
>> Dev mailing list Dev at ensembl.org <mailto:Dev at ensembl.org>
>> Posting guidelines and subscribe/unsubscribe info: 
>> http://lists.ensembl.org/mailman/listinfo/dev
>> Ensembl Blog: http://www.ensembl.info/
>
>
> _______________________________________________
> Dev mailing list    Dev at ensembl.org
> Posting guidelines and subscribe/unsubscribe info: http://lists.ensembl.org/mailman/listinfo/dev
> Ensembl Blog: http://www.ensembl.info/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.ensembl.org/pipermail/dev_ensembl.org/attachments/20181219/25f64f35/attachment.html>