[ensembl-dev] Ensemble Search Help

[Ben Moore]

Hi Brad,

We can definitely try and help you. You can get help through this mailing list, or you can send further information to helpdesk at ensembl.org <mailto:helpdesk at ensembl.org>, which will create a ticket in our helpdesk system, where a member of the Ensembl team will help you directly. In any case, we’d need to know some more information:
- which species are you searching? which genome assembly are you using in your work?
- do you have an example set of genomic coordinates that you have used?
- what do you see (screenshot)? What do you expect to see?

Best wishes

Ben

> On 6 Jun 2017, at 15:15, Bradley Ross <1br6 at queensu.ca> wrote:
> 
> Hello,
> 
> I was wondering if there was someone I could contact regarding using the genome browser Ensembl. 
> 
> I have searched specific regions where I know a particular sequence should be located, but it does not come up when I search through this genome browser. 
> 
> Any assistance would be greatly appreciated. 
> 
> Brad
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Ben Moore
Ensembl Outreach Officer

European Bioinformatics Institute (EMBL-EBI)
European Molecular Biology Laboratory
Wellcome Trust Genome Campus
Hinxton
Cambridge
CB10 1SD
UK

bmoore at ebi.ac.uk
+44 (0)1223 494265

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