[ensembl-dev] REST Api 503 Error

[Ben Moore]

Hi Monisha,

Unfortunately, we have been experiencing issues with our REST API server recently and there are multiple reports from users of intermittent 503 errors. We are working on this issue at the moment and hope that it will be fixed in the next few days.

Thank you for your patience and understanding.

Best wishes

Ben

> On 4 Dec 2019, at 19:46, Monisha Vatikuti <vmonisha at gmail.com> wrote:
> 
> Hello,
> 
> It was working for me and still works but, since yesterday about 50% of the time it been giving me the 503 error.
> And when I do get that error, I have to wait a few seconds before it works again, even though I have not hit the rate-limit. 
> 
> Thanks,
> Monisha 
> 
> On Wed, Dec 4, 2019 at 3:36 PM Ramiro Magno <ramiro.magno at gmail.com <mailto:ramiro.magno at gmail.com>> wrote:
> Hi Monisha,
> 
> This worked for me: https://rest.ensembl.org/variation/human/rs123 <https://rest.ensembl.org/variation/human/rs123>
> 
> --- 
> MAF: '0.2921'
> ambiguity: M
> ancestral_allele: C
> evidence: 
>   - Frequency
>   - 1000Genomes
>   - Cited
>   - TOPMed
>   - gnomAD
> mappings: 
>   - 
>     allele_string: C/A
>     assembly_name: GRCh38
>     coord_system: chromosome
>     end: 24926827
>     location: 7:24926827-24926827
>     seq_region_name: 7
>     start: 24926827
>     strand: 1
> minor_allele: C
> most_severe_consequence: intron_variant
> name: rs123
> source: Variants (including SNPs and indels) imported from dbSNP
> synonyms: 
>   - rs57332242
>   - rs17614680
> var_class: SNP
> 
> 
> On Wed, 4 Dec 2019 at 23:25, Monisha Vatikuti <vmonisha at gmail.com <mailto:vmonisha at gmail.com>> wrote:
> Hello,
> 
> I have been using Ensembl rest api for a while now and specifically I use the call https://rest.ensembl.org/variation/human/{rsid} <https://rest.ensembl.org/variation/human/%7Brsid%7D>
> 
> But since yesterday, I am constantly getting a 503 error. 
> How can I fix this problem and what may be the cause of this?
> 
> Thank you,
> Monisha 
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Ben Moore
Ensembl Outreach Officer

European Bioinformatics Institute (EMBL-EBI)
European Molecular Biology Laboratory
Wellcome Trust Genome Campus
Hinxton
Cambridge
CB10 1SD
UK

bmoore at ebi.ac.uk
+44 (0)1223 494265

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