[ensembl-dev] BioMart service at useast.ensembl.org is unresponsive

[Pages, Herve]

Hi Anne,

Thanks for getting back to me.

I'm still not able to access the BioMart service of the useast mirror:

  http://useast.ensembl.org/biomart/martview

I get the following error:

  Proxy Error
  The proxy server received an invalid response from an upstream server.
  The proxy server could not handle the request GET /biomart/martview.

  Reason: Error reading from remote server

Hopefully the service can be re-established soon.

Thanks,
H.


On 4/17/19 01:21, Anne Lyle wrote:
Hi Hervé

Sorry for the delay in getting back to you. We’ve been seeing a lot of traffic on all our sites in the past few days, which is what we expect immediately after a release, but Biomart has been a particular problem as it has not scaled well with the large increases in numbers of species in the past couple of releases. However we have been working on it, and you should find the service to be more reliable now.

Regarding the broken links, thanks for letting us know! I will fix them and push the updated files out to our servers as soon as possible.

Cheers

Anne



Anne Lyle
Ensembl Web Developer
EMBL-EBI

www.ensembl.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ensembl.org&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=-EvIr25h7t5_BVkVgB28F8j8fQdKG2FZZjACxiJdPAQ&e=>
www.ensembl.info<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ensembl.info&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=hPaPTYFH30d0FrcLsgCqecsoGFXxHExyeF-_hqfZeco&e=>


On 15 Apr 2019, at 23:54, Pages, Herve <hpages at fredhutch.org<mailto:hpages at fredhutch.org>> wrote:

Sorry if this is not the best place to ask this.

Does anybody know what happened to the BioMart service running at the
useast mirror?

  http://useast.ensembl.org/biomart/martview<https://urldefense.proofpoint.com/v2/url?u=http-3A__useast.ensembl.org_biomart_martview&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=sszPLrNCh4heL9h4LFgIaB8RPd8aZ93OBNrz1mVQ6k8&e=>

We've not been able to connect to the service for the last few days.

We're also experiencing intermittent issues with the BioMart services at
the uswest and asia mirrors. Only the BioMart service at www.ensembl.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ensembl.org&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=-EvIr25h7t5_BVkVgB28F8j8fQdKG2FZZjACxiJdPAQ&e=>
seems to be up and running reliably.

Also wanted to mention a few incorrect/broken links on the website
related to the mailing lists.

On http://www.ensembl.org/info/about/contact/index.html<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ensembl.org_info_about_contact_index.html&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=Yvigc6_oXCRJEXxEb6z3c0733MIsHLvucqZl4W8x9IA&e=> the links to the
announce and dev mailing lists don't work properly. They open a page
that displays error message "No such list announce" (or ""No such list
dev").

On http://www.ensembl.org/info/about/contact/mailing.html<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ensembl.org_info_about_contact_mailing.html&d=DwMFaQ&c=eRAMFD45gAfqt84VtBcfhQ&r=wYD6AeRFq_AWqJYrR2yTLQ&m=OQUvkoEGf9DDa2LncjTVPOMZTDssyWrTB3j2uQXuVHs&s=EwISyw_MUknyvRwBX88DwsDlp3vOOjLTX54NRCe8tzs&e=> :

  - The 2 "Current archive" and 2 "Old archive (pre June 2010)" links
are broken.

  - The "dev mailing list" link does not work properly.

  - The "dev list archives" link is broken.

Thanks,

H.

--

Hervé Pagès

Program in Computational Biology
Division of Public Health Sciences
Fred Hutchinson Cancer Research Center
1100 Fairview Ave. N, M1-B514
P.O. Box 19024
Seattle, WA 98109-1024

E-mail: hpages at fredhutch.org<mailto:hpages at fredhutch.org>
Phone:  (206) 667-5791
Fax:    (206) 667-1319

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--
Hervé Pagès

Program in Computational Biology
Division of Public Health Sciences
Fred Hutchinson Cancer Research Center
1100 Fairview Ave. N, M1-B514
P.O. Box 19024
Seattle, WA 98109-1024

E-mail: hpages at fredhutch.org<mailto:hpages at fredhutch.org>
Phone:  (206) 667-5791
Fax:    (206) 667-1319

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