[ensembl-dev] Error returned when using GRCh37's BioMart MartService

Thomas Maurel maurel at ebi.ac.uk
Wed Jun 3 13:02:54 BST 2015


Dear Bruno,

Just to let you know that the GRCh37 marts are now working again.

Thanks a lot for your patience.
Regards,
Thomas
> On 2 Jun 2015, at 21:45, Thomas Maurel <maurel at ebi.ac.uk> wrote:
> 
> Dear Bruno,
> 
> We experienced a power failure yesterday which affected many of our servers, we brought back most of the Ensembl archive today but I am afraid that the GRCh37 marts are still down at the moment.
> All the issues have not been resolved yet so we are still looking into this. In the meantime, you can use our e!75 Ensembl archive on GRCh37.p13: http://feb2014.archive.ensembl.org/index.html <http://feb2014.archive.ensembl.org/index.html>
> 
> I will email you as soon as the GRCH37 marts are back online.
> Apologies for any inconvenience caused.
> Regards,
> Thomas 
>> On 2 Jun 2015, at 19:53, Bruno Grande <bgrande at sfu.ca <mailto:bgrande at sfu.ca>> wrote:
>> 
>> Hello, 
>> 
>> I'm attempting to download data using GRCh37's BioMart MartService REST API (using XML Query). I've successfully used this exact approach 2-3 months ago. However, my recent attempts return errors. 
>> 
>> Yesterday, BioMart was down. Now that it's back up, I'm getting the following error:
>> 
>> Query ERROR: caught BioMart::Exception::Database: Could not connect to mysql database ensembl_mart_80: DBI connect('database=ensembl_mart_80;host=ensdb-5-g-03;port=5637','ensro',...) failed: Can't connect to MySQL server on 'ensdb-5-g-03' (111) at /ensemblweb/grch37/wwwmart/www_80/biomart-perl/lib/BioMart/Configuration/DBLocation.pm line 98. 
>> 
>> You may see this error for yourself by visiting this URL (my GET request with the XML query). Note that this only happens when I use the GRCh37 API (http://grch37.ensembl.org/biomart/martservice/ <http://grch37.ensembl.org/biomart/martservice/>), but it works with the latest API (http://www.ensembl.org/biomart/martservice/). 
>> 
>> Any ideas as to why the GRCh37 API is returning an error? Do you think it has something to do with BioMart being down yesterday? 
>> 
>> Thanks, 
>> Bruno
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> 
> --
> Thomas Maurel
> Bioinformatician - Ensembl Production Team
> European Bioinformatics Institute (EMBL-EBI)
> European Molecular Biology Laboratory
> Wellcome Trust Genome Campus
> Hinxton
> Cambridge CB10 1SD
> United Kingdom
> 
> _______________________________________________
> Dev mailing list    Dev at ensembl.org
> Posting guidelines and subscribe/unsubscribe info: http://lists.ensembl.org/mailman/listinfo/dev
> Ensembl Blog: http://www.ensembl.info/

--
Thomas Maurel
Bioinformatician - Ensembl Production Team
European Bioinformatics Institute (EMBL-EBI)
European Molecular Biology Laboratory
Wellcome Trust Genome Campus
Hinxton
Cambridge CB10 1SD
United Kingdom

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