[ensembl-dev] missing contents

Dan Sheppard ds23 at sanger.ac.uk
Tue May 28 12:32:48 BST 2013


Hi Gang Chen,

I think it's hard to say so far with the info you provided. I suspect 
someone will jump in quicker with a little more info. Such as:

   When you say these components are missed: what happens? Does the page 
attempt to load the component (with a spinner), and fail, or is no 
attempt apparently made?

   If you can use Firebug or the Chrome Developer Tools, are any AJAX 
requests made for those components? Do those requests go to the expected 
URLs? (eg is the host part and port correct)?

   Is an error box displayed on the screen ("sorry such and such failed" 
in a red box)?

   Are there any errors in the error logs relating to these components?

Thanks,
Dan.

On 23/05/13 10:44, 陈岗 wrote:
> Hi ensembl developer
>
> Our bacteria mirror (v18) misses some page contents.
>
> On gene page,  gene summay and transcripts image are missing.  for instance:
>
> morganella_morganii_subsp_morganii_kt/Gene/Summary?g=MU9_3181;r=contig20:35410-36567;t=EJO24241
>
> But if I directly enter the urls into browse,for instance,
>
> morganella_morganii_subsp_morganii_kt/Component/Gene/Web/GeneSummary?g=MU9_3181;r=contig20:35410-36567;t=EJO24241;time=1369299813001.001
>
> and
>
> /morganella_morganii_subsp_morganii_kt/Component/Gene/Web/TranscriptsImage?g=MU9_3181;r=contig20:35410-36567;t=EJO24241;time=1369299813003.003
>
> the missing contents can correctly display, so I doubt there is a
> problem in somewhere.
>
> Hwo to fix it ?
>
>
> Thanks million
>
> --
> Gang Chen





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