[ensembl-dev] attaching BAM as "Remote File" failed with no obvious reason

[Beth Yates]

Hi Andrew,

After a quick check it appears that there is something in your server 
settings that is limiting this upload. In our error logs we have a 
series of the following messages:

"Byte-range request was ignored by server.
Expected Partial Content 206. 
http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam;byterange=0-: 
200 OK

Can't get data socket for 
http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam
Byte-range request was ignored by server.
Expected Partial Content 206. 
http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam;byterange=0-: 
200 OK"

Regards,
Beth

On 20/06/12 10:25, Andrew Tikhonov wrote:
> Dear Ensembl-dev,
>
> I'm attaching 
> http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam using 
> "Attach Remote File", type BAM. It fails with the following failure 
> "Sorry, the page request failed to load."
>
> the same BAM attaches OKAY from another URL, like 
> http://wwwdev.ebi.ac.uk/Tools/rcloud/downloads/E-MTAB-513.BAM.ERR030856.bam, 
> with a message "Thank you - your remote data was successfully 
> attached. Close this Control Panel to view your data"
> Can you please check the real cause of the failure.
>
> Thanks a lot in advance.
>
> Regards,
> Andrew
>
>
>
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