[ensembl-dev] attaching BAM as "Remote File" failed with no obvious reason

[Andrew Tikhonov]

Thanks a lot Beth for very quick and precise analysis! I'm sure I'm not the first who asks -- do you know if the byte-range support can be easily turned on in the server ? 


Regards,
Andrew


On 20 Jun 2012, at 10:33, Beth Yates wrote:

> Hi Andrew,
> 
> After a quick check it appears that there is something in your server settings that is limiting this upload. In our error logs we have a series of the following messages: 
> 
> "Byte-range request was ignored by server. 
> Expected Partial Content 206. http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam;byterange=0-: 200 OK
> 
> Can't get data socket for http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam
> Byte-range request was ignored by server. 
> Expected Partial Content 206. http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam;byterange=0-: 200 OK"
> 
> Regards,
> Beth
> 
> On 20/06/12 10:25, Andrew Tikhonov wrote:
>> 
>> Dear Ensembl-dev,
>> 
>>  I'm attaching http://wwwdev.ebi.ac.uk/arrayexpress/files/E-MTAB-513/E-MTAB-513.BAM.ERR030856.bam using "Attach Remote File", type BAM. It fails with the following failure "Sorry, the page request failed to load."
>> 
>>  the same BAM attaches OKAY from another URL, like http://wwwdev.ebi.ac.uk/Tools/rcloud/downloads/E-MTAB-513.BAM.ERR030856.bam, with a message "Thank you - your remote data was successfully attached. Close this Control Panel to view your data"
>>  
>>  Can you please check the real cause of the failure.
>> 
>>  Thanks a lot in advance.
>> 
>> Regards,
>> Andrew
>> 
>> 
>> 
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